Today, we deployed a fix (sort of) for the AI Form Builder and also added an option to change the delimiter for the "Multiple Choices" field.

Fallback AI provider

In the past few weeks, we have observed several errors in our logs related to the AI form builder. Additionally, a few customers have contacted us regarding 500 error messages. The issue stemmed from the OpenAI API not returning a response within our defined timeout window, resulting in the error.

We have now added a fallback option that switches from OpenAI's GPT-5.2 to Google's Gemini 2.5 after 10 seconds. In some cases, this can increase the time it takes for the final response (due to the switch), but it's less likely to fail again because of the previous error.

Custom delimiter for the multiple choices field

We added a new option for the "Multiple-Choice" field. It is now possible to choose a different delimiter for exports. This includes Google Sheets, Airtable, HubSpot, CSV and Excel exports.

By default, the delimiter is a semicolon (;). You can now choose between semicolon (;), comma (,) and pipe (|).

⚠️ Possible breaking change
We have removed the space after the delimiter. Before the change, multiple values would be added like this: Value A; Value B - now it's Value A;Value B. Of course, if you change the delimiter, it will be Value A|Value B or Value A,Value B.

Shortcut change for connections

With the recent UI update, we introduced additional shortcuts to quickly add pages, connections and tags to forms. Oddly enough, we used CMD+C / Win+C to add a connection. Obviously, that prevented people from actually copying stuff while editing a form... 🙈 The new shortcut is CMD+G / Win+G.